MarkThatcherJr

After reviewing our community Facebook group for hardwood floor companies, I noticed Totta Hardwoods name mentioned multiple times by different people. I went to their website and sent in an inquiry for pricing. I was contacted the next day to set up a survey appointment and a proposal was provided promptly afterwards. The approval was sent in on 11/17/21 and (by our request) the work was completed 1/28/22 as we did not want the project to happen during the holidays. Prior to our project starting, there was a designer and Totta representative that came to the house to review finish colors (by sanding and staining 4 samples on the existing floor). This allowed us several days to look at the samples with different lighting levels and make our decision. Once the project was underway, Alex (the installer) communicated his arrival time and met to locate water shut-off and the breaker panel as well as familiarize himself with the house. We decided to stay with family during our project and Alex communicated his progress regularly. Our project consisted of refinishing existing hardwoods as well as lacing in new hardwood flooring in areas previously covered by carpet (before and after photo of dining room included). For anyone considering a hardwood floor project, I would strongly recommend Totta. It is a family business and they make you feel like your business is important to them.