Step 1: Clarify & Capture Your Vision
Schedule a Consultation
Using our online form, tell us more about how we can help you - whether it is hardwood installation, repair, refinishing, recoating, or stair installation. We can’t wait to hear how we can help you make your home feel more at home.
We take craftsmanship seriously and our in-home consultation is designed not just to give you a “ballpark estimate”. We take the time to understand your home’s needs, your family’s needs, and your style. This allows us to create a customized plan for your home, providing you with an accurate itemized estimate of your project.
Our in-home consultation walks through:
- Your family’s personal needs
- Your design ideas and goals
- Your lifestyle and how that plays into your flooring
- How much foot traffic your home has
- Square footage
- Air quality
- Sun exposure
- And much more
We want to make sure your flooring will last a lifetime and we do the proper planning to make sure it does just that.
Once your paid consultation is complete, we will provide you with an in-depth assessment gathered from our research. This research comes to you in a packet that walks you through your entire evaluation along with suggestions for potential floorings that match your lifestyle and personal style.
If you decide to move forward with Totta Hardwoods or not, we give you the information you need to make an informed decision.
Step 2: Focus & Finalize Your Vision
When you are ready to move forward with your new hardwood flooring, Totta Hardwoods will be right there to help. Once you have read through your options and are ready to begin, give our craftsmen a call!
Preparing for Service
Design Selection Meeting - touch base with our craftsman and let us help you select your species, color, sheen, and more. Our design selection meeting gives you confidence your floor integrates into your whole house design.
Schedule Confirmation - You will receive a confirmation email and call 1 week before the scheduled service where you will work with your craftsman to review the scope of work 1 final time before the service. If applicable, the materials for your build will be delivered to your home approximately 1week before your scheduled service.
Home Preparation - Before and during service HVAC should be working and kept on for at least 2 weeks before and during services.
Step 3: Furnish & Fulfill Your Vision
As homeowners, we understand how overwhelming home improvement projects can be. We strive to exceed your expectations in 4 areas. Communication, Convenience, Craftsmanship, and Courtesy. You can expect communication before, during, and after service. Our hardwood flooring craftsmen are trained to the highest industry standards, best practices, and guidelines. All work is overseen by an NWFA Regional Instructor. Our “Common Courtesy” promise is to honor the invitation into your home by respecting your space and maintaining a safe environment for your family.
Preparation is Key
Uncompromised craftsmanship & common courtesy starts at the beginning of your build. We take the invitation into your home seriously and work hard to make sure to respect your property.
- Removal of Furniture
We work with vetted family-owned moving companies to make sure your furniture is professionally removed from the work area. We treat your home like our own and want to make sure that all the items living on your new hardwood are well taken care of.
- Removal of existing flooring
Odds are you probably have carpet or old tile you are currently living on and that is a tough job to remove in itself. Don’t have this headache looming over you. We will remove your existing flooring and organize the disposal of the old flooring.
- Sub-Floor Preparation
After your old flooring is properly removed we check the structure of your sub-floor. Your home starts at the foundation and your hardwood starts at the sub-floor. To make sure your hardwood flooring is installed properly we start at the subfloor. We meticulously examine your subfloor for any squeaks, low spots, and loose boards and make the needed updates. Making sure your subfloor is in superb condition allows us to lay your hardwood flooring flat and squeak-free.
- Clean for Excellent Installation
We make sure the entire workspace is clean before we ever start your actual installation. Making sure everything is clean allows us to ensure the best possible installation from the very start to your finished product.
Whether you are installing all-new hardwood or repairing damaged hardwood. We start with installing the raw wood first. What this means is we take the unstained, untreated wood and install it in your home by meticulously nailing each board into place.
See your wood species (maple, oak, walnut, etc), board width (uniformed or a combination of mixed), and pattern (straightlaced, herringbone, chevron, etc) take shape. Our hardwood floor contractors painstakingly lay your floor in a way that helps prevent warping and cracking to ensure your hardwood truly does last a lifetime.
It doesn’t end there though, after the installation of the initial raw wood, we sand it to make sure the flooring is even and smooth before adding any texture or staining.
See the Character of Your Hardwood
After the initial installation and sanding - we will texture your floor to the desired look - hand-scraped, wire brush, or smooth even texture the floor will start to take the character you picked out with your Totta Hardwoods craftsman. Don’t worry - we use industrial vacuums that help to minimize the sawdust that looms in the hair making your home a safe space for you and your family to continue living in as we finish up your hardwood.
After the texture is achieved it is time to stain your flooring! We use eco-friendly stains that are Green-Guard Certified. This ensures your home's air quality stays safe for your family. With our promise to uncompromised craftsmanship and common courtesy, we make sure to not only deliver on your flooring but keep your family safe doing it.
Last, but certainly not least in our proven process is finishing the floor. Your hardwood will be finished with three coats of high-quality professional-grade finish.
We abrade the hardwood floors by sanding down the top layer before applying the final coat. This allows us to strengthen the floors so you are left with a smooth clean strong finish. This makes your floors not only look incredible but last longer.
Step 4: Follow Through & Follow Up on Your Vision
A final walk-through is performed to inspect the work, address any questions and provide maintenance instructions.
After the final coat is applied, please follow these guidelines:
- The floor can accept light traffic after 3 hours.
- Furniture and appliances can be reset after 48 to 72 hours.
- Pets and rugs are allowed after 7 days.
- Approved hardwood floor cleaner can be used after 7 days.
Once everything is complete we will do a final walkthrough with you
During our walkthrough we will:
- Inspect the Work
- Address any questions
- Provide Maintenance Instructions
Ensure Your Floors Longevity
We offer maintenance plans to ensure your hardwoods will hold up to all of life's special moments.
But Wait There’s More!
As homeowners, we understand how overwhelming home improvement projects can be.
- Not sure how to get your desired look? Not sure how to achieve your dream home? We have an Interior Designer available upon request for up to 2 hrs to help you make your decision.
- We manage all material deliveries and can provide movers for your convenience.
- Our hardwood flooring craftsmen are trained to the highest industry standards, best practices, and guidelines. All work is overseen by an NWFA Regional Instructor.
- All work will be performed according to the National Wood Flooring Association’s Guidelines and supervised by a certified professional.
- Totta Hardwoods uses dust containment to minimize any dust contamination.
- We make every effort to prevent any damage to existing home furnishings. Minor
touch-ups may be required.