FAQ
Frequently Asked Questions
Finances
The main reason is that it provides us the ability to do a very in-depth consultation that is much more than just a ballpark estimate. We will discuss your personal needs, design interests, the best flooring for your lifestyle, family, and much more. We want to make sure your floor will last a lifetime, and to do that properly, it takes the right kind of planning.
We'll provide all of our research into a packet of information that you'll receive after the consultation. And whether you use us or not, you can keep it to help you make the best decision for you and your family.
The cost of new floors depends on a couple of variables:
1. Materials: Wood species, grade, width, finish, or prefinished flooring options.
2. Style: texture, pattern, and color.
The Process
Yes, over time hardwood flooring may change color. Depending on the species, stain, and finish you choose, the floor may become either darker, lighter, or develop a slight change of tone. Frequent exposure to sunlight is likely to cause your floor to change color more quickly.
All of our standard finishes dry in 3 hours, and are fully cured in 7 days. After the final coat is applied, please follow these guidelines:
- The floor can accept light traffic after 3 hours.
- Furniture and appliances can be reset after 48 to 72 hours.
- Pets and rugs are allowed after 7 days.
- Approved hardwood floor cleaner can be used after 7 days.
If you desire or need full access to your floor the same day, we have a UV upgrade that cures the floors the same day using specially formulated finish and a UV machine.
This will depend on your preference. Here are a few ways our customers have provided access:
- garage code
- key box
- meet us onsite at the beginning of each day
Maintenance
A regular floor cleaning routine will not only remove surface allergens that collect on your floor and contribute to itchy eyes, running nose, and sneezing. It will also remove dirt and debris that can cause damage to your floor’s finish. Download our Floor Maintenance Planner for a simple guide to helping you increase the longevity of your floors and create an overall healthier home environment.
Deep Cleaning should be performed 2-4 times a year to remove dirt and grime build up creating a healthier environment, adding protection to your finish, and saving money.
Maintenance Coat should be reapplied to avoid costly repairs and complete the sand & refinish process.
Refinish your hardwood floors to repair major damage like deep scratches, gouges, discoloration, and fading. Also, a great opportunity to update the look of your floor.
Choosing your Floors
- Hardwood Flooring Promotes Healthier Living by minimizing the accumulation of dust, mold, and animal dander, which improves overall indoor air quality.
- Easy to maintain - Cleaning hardwood floors is simple. It only requires a basic wood floor cleaner and a dust mop for everyday sweeping. They are also more stain resistant than other types of flooring.
- Eco Friendly and sustainable - wood is an environmentally friendly choice that helps to insulate the home and lower energy bills. Wood flooring is also the most abundantly renewable flooring material available. It takes less energy to produce and can be recycled at the end of its life. The U.S. Forest Service states that the annual net growth for hardwoods is greater than the average annual removal rate. This means wood flooring is very sustainable with trees growing faster than they are being used today. Other flooring options like carpet or vinyl options use more chemicals and synthetic material to produce.
- Strength and durability - Hardwood floors can literally last for hundreds of years whereas other products have a much shorter lifespan. Wood floors can handle heavy foot traffic and can be repaired and refinished unlike carpet, tile, or vinyl flooring products.
- Timeless style - Hardwood has a unique and beautiful look. It is one of the oldest flooring materials there is, and it never goes out of style. Because of the large variety of trees and wood types, a world of colors, consistencies, designs, and grain patterns are available. Where other floors have to be replaced, wood flooring can be refinished to live a complete new life. When other floors will begin to look tired and worn, your hardwood floors will still look beautiful.
- Good investment - Hardwood flooring adds value to your home both economically and aesthetically. Remember that carpet, laminate, vinyl, linoleum and tile are all throw-away floors, once they are used up, they're destined for the dump. Meanwhile a hardwood floor can go 20 years or more when maintained well. Then you can sand it and finish it again and it's like new again! It’s reported to increase your home value by 3-5% and give homeowners a greater sense of enjoyment of their home.
The answer depends on the homeowner.Most factory finished or prefinished floors have the following:
Positive:
- Prefinished hardwood flooring offer a broader range of options for hand-scraping and distressed looks that can be achieved more economically than their on-site-finished counterpart.
- Convenience:
- Time Savings: The installation of a prefinished wood floor takes 1-3 days on average and there is no dry-time or cure time to contend with.
- Furniture: furniture can be shuffled around the working area rather than completely removed from the house.
- They can then be installed in one step without creating dust or fumes.
Negative:
- Prefinished wood floors will never be as smooth and flat overall as an onsite finished floor.
- You can experience some color variations between the boards since every piece is stained separately in a factory.
- Manufacturers are constantly discontinuing product lines so it may be very challenging to obtain more of the same flooring down the line if you need to.
Good:
Living rooms, dining rooms, dens, bedrooms, kitchens
Not Good:
Doesn’t work well in places where water is in consistent contact with the floor. Bathrooms, Laundry rooms, mud rooms
Misc
These problems are likely to be caused by low humidity and low moisture in the room, causing the wood to dry out. Regardless of the effort placed in maintaining your hardwood flooring, there is always a chance for hardwood floors to develop small splits or cracks in the surface of the wood.
Most of the time Mother Nature can be the one to blame for this. Wood expands and contracts relative to the humidity in the air as it tries to reach equilibrium. That expansion and contraction will cause the hardwood floors to gap.
We recommend monitoring and maintaining a consistent humidity level in your home as the best way to help prevent some of the season gapping.
The main cause of squeaky floors is movement. There are typically three (3) reasons movement occurs in your floor.
- Seasonal Movement - Floors expand and shrink with season change due to a lack of or too much humidity. This expanding and shrinking loosens flooring boards and will cause squeaks between flooring boards or within the fastener and subfloor.
- Subfloor Issues - Subfloor issues are common culprits of squeaky floor and should be addressed before new flooring is installed. Here are some common subfloor issues:
- Out of level subfloor
- Spacing between the subfloor and joists
- Subfloor seams off center with joists
- Improper subfloor material.
- Fasteners - Improperly fastening a floor is a sure way to cause squeaks. If the flooring is not installed with the proper fastener schedule (spacing between fastener) or wrong size fastener your floor will loosen and squeak. Over seating a fastener will also create squeaks when fastener pushes through the bottom of the board separating it from the subfloor




